Last updated: 10 June 2026
These Terms of Service govern your use of the Kodfolio website and any services supplied by Kodfolio.
By using our website, accepting a proposal, paying an invoice, electronically approving an order, or instructing us to begin work, you agree to these Terms.
These Terms are issued by Kodfolio, a business operating in Dubai, United Arab Emirates.
Contact email: info@kodfolio.ae.
In these Terms, "Kodfolio", "we", "us", and "our" refer to Kodfolio.
"You" and "your" refer to the individual, company, or organisation using our website or purchasing our services.
When you act for a company or another organisation, you confirm that you have authority to enter into agreements, approve work, and make decisions on its behalf.
These Terms apply to:
A proposal, quotation, order confirmation, package description, or statement of work may contain project-specific terms.
If there is a conflict, the signed or electronically accepted project document takes priority only for the specific commercial matter it addresses. These Terms continue to apply to all other matters.
Terms contained in a client purchase order, procurement system, email footer, or other document will not replace these Terms unless Kodfolio expressly agrees in writing.
Information, package descriptions, delivery estimates, and prices displayed on our website are invitations to request or purchase services. They do not require us to accept every order.
A binding contract is formed when:
Electronic signatures, email approvals, electronic records, online confirmations, and electronically issued invoices may be used as evidence of the agreement to the extent permitted by applicable UAE law.
We may refuse an enquiry or order before acceptance, including where the requested work is unlawful, misleading, outside our capabilities, creates a conflict of interest, or presents an unacceptable legal, regulatory, security, or reputational risk.
We provide digital services that may include:
The applicable proposal, package description, or statement of work will define the agreed scope, deliverables, exclusions, project stages, revision allowance, estimated schedule, client dependencies, fees, and payment schedule.
Anything not expressly included is outside the agreed scope.
We may use employees, independent contractors, specialist providers, and subcontractors to deliver the services. Third-party products and platforms remain subject to their own terms.
Unless expressly described as guaranteed in a signed agreement, delivery dates and project schedules are reasonable estimates only.
Delivery depends on factors including:
We are not responsible for delays caused by missing information, delayed approvals, third-party providers, circumstances outside our reasonable control, or your failure to meet agreed responsibilities.
A delay by you may require us to reschedule the project according to our current production availability.
You agree to provide accurate, complete, and timely:
You must appoint an authorised contact who can approve work and make decisions on your behalf.
You confirm that all materials supplied by you:
You remain responsible for the legality and accuracy of your business activities, products, services, advertising claims, promotions, website content, pricing, consumer disclosures, licences, taxes, and sector-specific compliance.
Unless expressly included in our scope, Kodfolio does not provide legal, tax, accounting, financial, regulatory, or professional compliance advice.
You should obtain independent professional advice where required.
You are responsible for keeping copies and backups of content, databases, account information, and business records supplied to us.
Unless a managed hosting or backup service is expressly included, we are not responsible for maintaining permanent backups of your website, content, emails, systems, or business data.
We may keep working copies for a reasonable period after project completion, but we do not guarantee permanent storage.
The number of included revision rounds will be stated in the applicable package or proposal.
A revision round means one consolidated set of feedback submitted at one time. Separate messages, additional instructions, or feedback from different stakeholders may be treated as separate revision rounds.
Included revisions must remain within the approved scope and original project direction.
The following will normally be treated as additional work:
Additional work may require a separate quotation, additional payment, and an updated schedule.
We are not required to start additional work until its price and scope have been approved in writing.
You must review deliverables promptly and notify us in writing of any material failure to match the agreed scope.
Unless the proposal provides a different period, a deliverable will be considered accepted when:
Minor preferences, subjective design differences, requests outside the scope, or requests for additional features do not constitute a defect.
Approval of a project stage authorises us to proceed based on that approval. Changes to approved stages may be charged separately.
If we are waiting for your content, access, approval, payment, or feedback for more than 10 business days, we may reschedule the project.
If the project remains inactive for more than 30 calendar days because we are waiting for you, we may pause and archive it.
If inactivity continues for more than 60 calendar days, we may:
Changes in technology, third-party pricing, platform requirements, or project scope during an inactive period may result in additional charges.
Unless otherwise agreed, all fees are stated in UAE dirhams.
Any applicable taxes will be shown on the relevant quotation or invoice where required.
Unless expressly included, our fees do not include:
We will disclose material third-party charges before incurring them whenever reasonably possible.
Unless the applicable proposal states otherwise:
Work will begin only after the required initial payment and project dependencies have been received.
Payments must be made without deduction, set-off, or withholding unless legally required.
Bank fees, currency-conversion charges, and payment-provider fees charged directly to you remain your responsibility.
If an undisputed invoice is overdue, we may:
Suspension for non-payment does not cancel your obligation to pay for completed work or committed costs.
You may request cancellation by giving us written notice.
When you cancel:
Where mandatory UAE law gives you a non-waivable right to a refund or another remedy, that statutory right will prevail.
We may suspend or terminate services if:
Where a breach can reasonably be corrected, we may provide up to 14 calendar days to correct it.
You may terminate for our material breach if we fail to correct a remediable breach within 14 calendar days after receiving written notice that clearly describes it.
If we terminate without your breach before completing prepaid work, we will refund the portion of prepaid fees attributable to work not performed, excluding committed costs.
On termination:
Unless a different support period is stated in the proposal, we provide a 30-calendar-day defect-reporting period after launch.
During this period, we will use reasonable efforts to correct reproducible technical defects in our custom deliverables that materially prevent them from matching the agreed scope.
The included support period does not cover:
Additional maintenance and support may be purchased separately.
Our work may depend on third-party providers such as hosting companies, domain registrars, e-commerce platforms, content-management systems, payment gateways, plugins, applications, analytics providers, email providers, cloud services, and social networks.
Third-party services are governed by their own terms, privacy policies, pricing, eligibility requirements, availability, technical limitations, and approval processes.
We do not control and cannot guarantee:
Where possible, client-owned services should be registered under the client's own name and contact details.
You are responsible for renewals and continuing third-party charges unless a written managed-service agreement states otherwise.
Unless agreed otherwise, you are responsible for domain and hosting renewals.
Where we acquire or configure a service on your behalf, we may require reimbursement before transferring it.
You are responsible for protecting passwords and access credentials provided after handover.
We are not responsible for losses caused by:
You retain ownership of your pre-existing trade marks, logos, content, photographs, videos, databases, business information, product information, and other materials.
You grant us a limited, non-exclusive licence to use, copy, adapt, store, and process those materials only as reasonably necessary to provide the services, test deliverables, and provide agreed support.
This licence ends when it is no longer reasonably required, subject to backups and legal retention obligations.
After full payment of all amounts due for the relevant project, you will own the final custom deliverables expressly identified in the proposal as having been created specifically for you.
Ownership does not include:
No intellectual-property rights transfer until full payment has cleared.
Drafts, unused concepts, rejected designs, internal files, working documents, development methods, and source materials not included in the agreed handover remain the property of Kodfolio.
Kodfolio retains ownership of its pre-existing and reusable methods, experience, knowledge, templates, design systems, code libraries, scripts, components, utilities, tools, workflows, frameworks, processes, and internal documentation.
Where our background intellectual property is embedded in a fully paid final deliverable, we grant you a perpetual, non-exclusive licence to use it only as part of that deliverable for your normal business purposes.
You may not extract, resell, sublicense, or separately commercialise our background intellectual property unless we agree in writing.
Third-party materials remain the property of their respective owners and are subject to their applicable licences.
You are responsible for complying with licence restrictions and paying renewal or subscription fees after handover.
We do not guarantee that a third-party product will remain available or continue to operate under the same terms.
We will not publicly publish your name, logo, project screenshots, case study, testimonial, or identifying project information for our marketing without your prior written permission.
Permission may be limited or withdrawn for future use, but withdrawal will not require us to recall or destroy material that was lawfully printed or published before withdrawal where removal is not reasonably possible.
Each party must protect the other party's confidential information and use it only for the purposes of the project.
Confidential information includes:
Confidentiality obligations do not apply to information that:
Where disclosure is legally required, the receiving party will provide reasonable notice where legally permitted.
A separate non-disclosure agreement will apply where it imposes stricter obligations.
Our handling of personal data collected through this website is explained in our Privacy Policy at /privacy.
Each party must comply with the data-protection laws applicable to it.
Where we process personal data on your behalf as part of a project:
Where required, the parties may enter into a separate data-processing agreement.
We may refuse instructions that we reasonably believe violate applicable data-protection law.
Our website may use essential cookies and similar technologies needed for security, functionality, and operation.
Any analytics, advertising, or non-essential tracking technologies will be described in our Privacy Policy and managed according to applicable consent requirements.
We will perform our services with reasonable skill and care consistent with the ordinary professional standard expected from a digital agency.
Where a delivered item materially fails to match the agreed scope, you must notify us during the applicable review or support period and provide enough information for us to investigate.
Our primary obligation will be to use reasonable efforts to correct the verified non-conformity.
Unless expressly guaranteed in a signed agreement, we do not guarantee:
Digital and commercial results depend on factors outside our control, including your offer, pricing, competition, market demand, content, budget, advertising, customer service, reputation, and third-party algorithms.
To the extent permitted by law, you will indemnify Kodfolio against third-party claims, losses, liabilities, penalties, and reasonable external costs arising from:
We will notify you of a relevant claim and provide reasonable cooperation.
You may not settle a claim in a way that imposes liability, an admission, or a continuing obligation on Kodfolio without our written approval.
Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited, including liability for fraud, fraudulent misrepresentation, wilful misconduct, non-excludable consumer rights, or any other liability that applicable law requires to remain unlimited.
Subject to the paragraph above, neither party will be liable for:
Subject to non-excludable legal rights, the total aggregate liability of Kodfolio relating to a project will not exceed the amount actually paid to Kodfolio for the affected project or service during the 12 months preceding the event giving rise to the claim.
You must take reasonable steps to minimise any loss.
No contractual claim may be brought more than 12 months after the claimant knew, or reasonably should have known, of the facts giving rise to the claim, except where applicable law requires a longer period.
You may use our website only for lawful purposes.
You must not:
We may block or restrict access where reasonably necessary to protect our website, business, users, or legal rights.
We aim to keep website information accurate, but website content may contain errors, omissions, or outdated information.
Website content is general information and is not professional legal, financial, accounting, tax, or regulatory advice.
We may update, remove, or correct website content at any time.
Our website may contain links to external websites or services.
We do not control and are not responsible for their content, availability, security, policies, or practices.
A link does not mean we endorse or guarantee the external provider.
Neither party will be responsible for delay or failure caused by circumstances beyond its reasonable control, including:
The affected party must notify the other party as soon as reasonably practicable.
The delivery period will be extended by a reasonable time.
If the event continues for more than 45 calendar days and materially prevents performance, either party may terminate the affected services by written notice. Fees for work already completed and committed costs remain payable.
Questions or complaints should be sent to info@kodfolio.ae.
Please include your name, company name where applicable, project reference, and a clear explanation of the issue.
We will review complaints in good faith and may request additional information where reasonably necessary.
Formal notices to Kodfolio must be sent by email to info@kodfolio.ae.
Formal notices to you may be sent using the most recent email address you provided to us.
Routine project approvals, feedback, instructions, and change requests may be communicated by email or through the agreed project-management system.
An email notice will be considered received when it enters the recipient's email system, unless the sender receives a delivery-failure notification.
These Terms and any dispute or non-contractual obligation arising from them are governed by the federal laws of the United Arab Emirates and the laws applicable in the Emirate of Dubai.
Before starting formal legal proceedings, the parties will attempt in good faith to resolve the dispute through management discussions for at least 15 business days.
The courts of Dubai will have exclusive jurisdiction, unless mandatory applicable law requires otherwise.
Nothing prevents either party from requesting urgent interim or protective relief from a competent court.
Where applicable UAE law gives a consumer the right to bring a claim before another competent authority or court, that mandatory right will not be restricted.
We may update these Terms for future use by publishing a revised version with a new "last updated" date.
A change will not retroactively alter an already accepted project unless:
The version accepted when the project contract was formed will normally continue to govern that project.
You may not transfer your rights or obligations under the agreement without our prior written consent.
We may transfer the agreement as part of a merger, reorganisation, business sale, or transfer of substantially all relevant assets, provided the transfer does not materially reduce your contractual rights.
If any part of these Terms is found invalid or unenforceable, it will be limited or adjusted to the minimum extent necessary.
The remaining provisions will continue in full effect.
A failure or delay in enforcing a contractual right does not waive that right.
A waiver applies only when clearly confirmed in writing.
These Terms, together with the accepted proposal, quotation, order confirmation, package description, statement of work, and any expressly incorporated documents, form the entire agreement concerning the relevant services.
They replace earlier discussions, representations, and communications concerning the same subject matter, except in cases of fraud.
Unless expressly stated otherwise, no person other than the contracting parties has a right to enforce these Terms.
These Terms are published in English.
Where an Arabic version is published or required for a UAE consumer-facing transaction, the Arabic version will prevail only to the extent required by mandatory UAE law.
For separately negotiated business-to-business services, the language stated in the accepted proposal or agreement will apply.
For questions regarding these Terms, contact:
Kodfolio
Email: info@kodfolio.ae
Location: Dubai, United Arab Emirates